LockVue Support

There are a few colours that your HD Padlock may show. 

Follow the jumpstart procedure to temporarily activate the lock

<a href="https://helpdesk.lockvue.com/en/articles/12946857-noke-hd-padlock-battery-change" rel="nofollow noopener noreferrer" target="_blank">Change the battery</a>

- Follow the jumpstart procedure to temporarily activate the lock
- Remove the shackle 
- <a href="https://helpdesk.lockvue.com/en/articles/12946857-noke-hd-padlock-battery-change" rel="nofollow noopener noreferrer" target="_blank">Change the battery</a>

If you have any questions or need assistance, our support team is here to help.

Please reach out to us at <a href="mailto:support@lockvue.com" rel="nofollow noopener noreferrer" target="_blank">support@lockvue.com</a> or visit our support portal: <a href="https://support.lockvue.com/">https://support.lockvue.com</a>.

Noke HD Padlock - Troubleshooting

Find answers and get help from Intercom Support and Community Experts

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Green	Red	Purple/ Blue
Successful unlock action or shackle remove operation	Lock is now secured	Unwanted signal
Lock is unlocked.	Lock is locked.	Contact LockVue Support.

Noke HD Padlock - Troubleshooting

Lock Lights

There are a few colours that your HD Padlock may show.

If your lock is not responding:

Support