With the LockVue web portal, you are able to share and revoke access to any locks that you are either the Owner or an Admin of.
Permission Levels
There are four permission types with varying levels of access to the lock. Permissions can be shared to email registered users and via unique codes, with the exception of Admin that is only shareable to email registered users.
The following permissions are shown in the table below.
Admin
For users that will be involved in the monitoring and managing access to the lock in question
Can access all features of a lock via the LockVue mobile app
Can share lock permissions with other users
Only shareable to email registered users
Maintenance
For users that would be involved in maintaining locks such as battery replacements
Can access some advanced features of a lock via the LockVue mobile app
Restricted
An "unlock only" permission
Can unlock a lock via the LockVue mobile app
One-Time
The One-Time permission is intended for a single unlock of a lock within a given time window. Once the user first attempts to unlock the lock, a countdown will begin until their permission runs out (default is 10 minutes).
Sharing Locks
Locks are shared from the Locks page of the LockVue web portal.
Login to the LockVue web portal and select Locks from the left side menu
Use the filter fields to find the lock(s) that you wish to share and tick the box next to them
Once you've selected your locks, click the Share button at the top right to bring up the lock share window
Select the type of user you'd like to share to, and enter or select appropriate detail, then click Next:
For Individual enter the user's email address. Note, they do not need to be registered for an account at this stage, but won't be able to access the lock until they register an account with this same email.
For Team select the team from the list. The team will need to have been created already. See LockVue - Lock groups and teams for further info.
For Unique Code select the code from the list. The unique code will need to have been created already. See LockVue - Unique Codes for further information.
Select the permission type that you would like to share, then click Next:
- Click the (i) for a refresher of permission levels
Enter in any time restrictions that you wish to enforce and click on next
- Click in the From and/or To box to bring up a calendar to pick times and dates
- The shared access will only be valid within that time window
- There will be a message advising of success once complete
Create Scheduling permissions with the Enable Schedule button
This allows permissions to be active in certain times in the day, week, or month (e.g. weekdays from 9-5)
Finally, click Share and the permission will be granted.
Viewing and Managing Permissions
You can view and manage permissions to your locks from the Permissions page. Once logged into the LockVue web portal, click on Permissions on the left side menu.
This loads the Permissions page where you can see all of the currently active permissions for locks that you have Owner or Admin access.
Revoking Permissions
Load the Permissions page and find the user and/or lock permissions you'd like to remove. Select the relevant permissions using the check box and then click Revoke in the top right corner.
If you need further assistance please click "Submit Ticket" in the top right of the page.